Frequently Asked Questions
Everything you need to know about shopping with Kodiak®.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return and exchange policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply visit our returns portal to initiate a refund or exchange.
Do you offer international shipping?
Yes, Kodiak® ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Affirm or Klarna.
Are your products covered by a warranty?
Every Kodiak® product comes with a standard one-year manufacturer's warranty covering defects in materials and craftsmanship under normal use.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.